Hello Everyone,
EDI Express is committed to providing you with continued excellent service. In order to streamline our Customer Service Department, we are implementing a new ticketing system. This system will allow us to respond to your requests in a timely and efficient manner. Going forward please use the following email addresses to better assist you with your needs. We go live today July 3rd.
ALL PICK UPS – SEND THE EMAIL TO: pickups@ediexpressinc.com
ALL CUSTOMER SERVICE ISSUES (ETA, STATUS, MISC) – SEND THE EMAIL TO: services@ediexpressinc.com
ALL GUARANTEE REQUESTS – SEND THE EMAIL TO: guarantees@ediexpressinc.com
Sincerely,
EDI Express Inc. Customer Service Team