NEW Customer Service Ticketing System

NEW Customer Service Ticketing System

Hello Everyone, EDI Express is committed to providing you with continued excellent service.  In order to streamline our Customer Service Department, we are implementing a new ticketing system.  This system will allow us to respond to your requests in a timely and...
EDI Express – Volume Shipments

EDI Express – Volume Shipments

Dear Customer, We are going into a summer and fall where line haul capacity is in demand. Moving forward, the following will be considered a volume shipment: A) 12,000lbs and over      B) 10 pallets spaces and up          C) 1029 cubic feet and up For purpose of...
Marathon Monday 4/16 – Service Alert in Boston

Marathon Monday 4/16 – Service Alert in Boston

Operations in downtown Boston and surrounding areas will be limited due to the route and security limitation caused by the Boston Marathon. As always, we will try our best to accommodate any pickups or deliveries in these areas, and we appreciate your understanding....
Northeast – Weather Alert

Northeast – Weather Alert

WINTER STORM IN THE NORTHEAST Due to prevailing weather conditions, New Jersey Pick-up’s and deliveries will be somewhat hampered in the region. NJ terminals are functional. Anticipate P&D challenges due to heavy snowfall until mid-afternoon Metro NY and Long...